MS Server
MS Outlook
Exchange server support
Special software ordering, install, and configuration
Remote desktop server support
Wireless networking operational support
Antivirus & Spam operational management
Virus infected computer repairs and restores
Remote office and employee support
Folder and file security and organizational management
Active Directory account creation and maintenance
New employee IT orientation
After-hours support
IT Operations documentation
Client portal support, account creation
and maintenance (proprietary software)
WSUS update & patch system support
On-Call (part time employee) setup and support
Plotter repair, Plotter maintenance, Plotter Sales, Plotter Supplies, HP Plotter repairs/sales/supplies, Canon Plotter repairs/sales/supplies, Designjet Plotter maintenance Contracts, Canon Plotter Maintenance Contracts, HP Laser Printer repair/sales/supplies, Zebra Label Printer repair/sales/supplies, Laminator repairs and maintenance, New PC ordering, PC upgrades and user software migration
Existing PC refresh and repurposing
Old equipment disposal
New phone setup and rollout
VOIP system and calling plan troubleshooting
Cell phone support including email, calendars, and contacts
Conference call support
Sales, Installation, setup and configuration
Phone, Data Drops and Repairs
Remote backup support and services
Tape backup hardware support and maintenance
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